Professional Standards Behind Every Kitchen
We believe clients should be able to commission work with confidence. Our guarantees and professional standards are clear and transparent, providing reassurance during the project and after the work has been completed.
Two Years of Reassurance
All hand-painted kitchen refurbishment work is guaranteed for two years against fair wear and tear.
This reflects the care taken during preparation, application and curing of the paintwork. The guarantee is offered as reassurance and is supported by proper working methods, rather than being a substitute for good workmanship.
What’s Included
- Careful protection of floors, worktops and surrounding areas
- Thorough preparation, including cleaning, sanding and filling where required
- Hand-painted application using traditional methods
- Reassembly and final checks to ensure everything operates correctly
- A two-year guarantee against fair wear and tear
What’s Not Included
- Damage caused by misuse, excessive heat, standing water or harsh chemical cleaners
- General wear outside normal domestic use
- Structural issues within cabinetry or changes unrelated to the paintwork
If you are ever unsure whether something is covered, please ask. We are always happy to advise.
Traditional Painter Professional Standards
In recognition of our experience in hand-painted kitchens, we were invited to join Traditional Painter — a collective of independent kitchen painting specialists working to shared professional standards and a strict code of conduct.
Membership supports the same principles that have always been central to our own work: careful preparation, appropriate materials, attention to detail and professional conduct in clients’ homes.
Visit Traditional Painter →
A Clear Route to Resolution
If a concern regarding our workmanship should arise, clients are guided through our clear two-step complaints procedure.
Please contact Paul directly so the concern can be discussed, assessed and, where appropriate, resolved.
If a matter cannot be resolved directly, our Alternative Dispute Resolution arrangements provide an independent route forward.
Our work is covered by our Alternative Dispute Resolution (ADR) agreement with the Dispute Resolution Ombudsman, licensed by Trading Standards. We are legally bound to follow their recommendations.
Questions About Our Guarantee?
If you would like to understand how our guarantee applies to your kitchen project, or you have a question about our working standards, please get in touch and Paul will be happy to explain.
Contact Paul